From employee computers and office Wi-Fi to business email, websites and servers, we provide practical support for companies that need a dependable technical contact in China.
Ongoing support for businesses without a full internal IT team. We help maintain computers, user accounts, printers, shared files, software, IT records and routine technical requests.
Typical needs: employee onboarding and offboarding, device records, recurring support, vendor coordination and basic IT planning.
Read the small-business IT support guide →Troubleshooting for Windows computers, business software, printers and peripherals, plus device selection, setup and batch deployment for new or expanding offices.
Typical needs: slow computers, system errors, software setup, printer issues, new employee devices and office refresh projects.
Planning and troubleshooting for internet connections, routers, switches, wireless access points, VLANs, printers, shared devices and office moves.
Typical needs: unstable Wi-Fi, frequent disconnects, dead zones, IP conflicts, shared printer failures and network expansion.
Read the office network troubleshooting guide →Health checks, storage reviews, permissions, shared folders, backup planning and troubleshooting for small business servers and NAS devices.
Typical needs: low disk space, inaccessible shares, unclear permissions, missing backups, hardware alerts and migration planning.
Setup and troubleshooting for Microsoft 365, Google Workspace and other business email platforms, including MX, SPF, DKIM, DMARC, mailbox clients and migration-related issues.
Typical needs: mail not arriving, messages going to spam, domain authentication, Outlook setup and email platform changes.
Read the business email delivery guide →Support for company websites, domains, DNS records, HTTPS certificates, web servers, Nginx, Cloudflare and routine content or configuration maintenance.
Typical needs: website outages, expired certificates, DNS changes, redirect problems, server errors and website migration.
Read the website outage troubleshooting guide →Authorized security checks for company-owned systems, including patching, weak-password reviews, account cleanup, server hardening and practical backup recommendations.
Important: security testing is only performed for systems owned by the client or covered by explicit authorization.
Requirement-based recommendations for computers, networking equipment and office technology, followed by configuration, testing and delivery.
Typical needs: opening a Shenzhen office, adding staff, replacing old devices and standardizing equipment.
Company websites, lightweight internal systems, mini programs and AI-assisted workflow improvements when a business process needs more than routine IT support.
Typical needs: service websites, inquiry forms, simple customer workflows, internal tools and document automation.
On-site work is arranged according to location, urgency and the affected equipment. Configuration, email, website, DNS and software issues can often be assessed remotely.
Describe the issue, your location, the number of affected users, and any error messages. We will review the situation before confirming the practical next step.
