MAIL
Email Our IT Team
Use email for support requests, project inquiries, business email problems, website maintenance, office networks and ongoing IT service discussions.
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Contact IT Support in Shenzhen
Email is the best first contact for international customers. Send a short description of the problem and we will review whether remote assistance, on-site support or a planned project is the most practical next step.
TEL
China Phone
If the issue is urgent, call after sending the basic details by email so we can understand the affected system and location.
LOC
Company Address
Room 4410W74, Tower A, Union Plaza, 5022 Binhe Avenue, Futian District, Shenzhen, Guangdong, China
On-site IT service is arranged separately based on the client location and the equipment involved.
Include These Details
Information that helps us assess the issue
- Company location and preferred contact method.
- What stopped working and when the issue began.
- How many people or devices are affected.
- Exact error messages, screenshots or bounce messages.
- Any recent provider, DNS, network, software or equipment changes.
- Whether remote access or on-site work is possible.
What Happens Next
A practical assessment before work begins
- We review the information and clarify the affected systems.
- We identify whether remote troubleshooting or on-site inspection is more appropriate.
- We explain the proposed scope and confirm pricing before agreed work starts.
- After the work, we summarize the outcome and relevant follow-up items.
Company Details
Shenzhen Anzhi Xinchuang Technology Co., Ltd.
Room 4410W74, Tower A, Union Plaza, 5022 Binhe Avenue, Futian District, Shenzhen, Guangdong, China
English website: https://anzhitech.cn/en/